Privacy Policy
Your privacy is important to us. This policy explains what information we collect, how we use it, and how we protect it. If you have questions, contact us at [email protected] or call (770) 670-6879.
1. Who We Are
ATL Marriage Counseling is a marriage and couples counseling practice operated by Symmetricly LLC, located at 1246C Concord Rd, Smyrna, GA 30080. We provide licensed mental health services to individuals and couples in Georgia.
2. Information We Collect
Information you provide directly
- Name, email address, and phone number when you book a consultation or contact us
- Insurance information you provide for benefit verification
- Information submitted through our online booking calendar
- Any messages or inquiries you send us
Information collected automatically
- Pages visited on our website and time spent on each page
- Device type, browser type, and operating system
- IP address and general geographic location
- Referring website or search terms that brought you to our site
3. How We Use Your Information
- To respond to your inquiries and schedule consultations
- To verify your insurance benefits prior to your first session
- To match you with the appropriate therapist for your needs
- To send appointment reminders and practice communications
- To improve our website and marketing effectiveness
- To comply with legal and regulatory obligations
4. How We Protect Your Information
We use industry-standard security measures to protect your personal information, including encrypted data transmission (SSL/TLS), secure cloud storage, and restricted staff access. Clinical records and protected health information (PHI) are handled in accordance with HIPAA. Please see our HIPAA Notice of Privacy Practices for full details.
5. Cookies and Analytics
We use Google Analytics (GA4) and Google Tag Manager to understand how visitors use our website. These tools use cookies — small text files stored on your device — to collect anonymous usage data. No personally identifiable information is shared with Google through these tools.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
6. Third-Party Services
We use the following third-party services to operate our practice:
- GoHighLevel (GHL) — CRM, booking calendar, and email communications
- Google Analytics / Tag Manager — Website analytics
- Symmetricly — Practice management platform
Each of these services has its own privacy policy. We encourage you to review them. We do not sell your personal information to any third party.
7. Your Rights
You have the right to:
- Request a copy of the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at [email protected].
8. Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after any changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, please contact:
ATL Marriage Counseling · Powered by Symmetricly LLC
1246C Concord Rd, Smyrna, GA 30080
Phone: (770) 670-6879
Email: [email protected]